Privacy Policy

Last updated: March 2026

Say & Stick™ (we, us, our) operates sayandstick.com. This page explains what data we collect, why, and how we use it.

What we collect

When you place an order:

Name, email address, shipping address, phone number
Order contents and transaction details
Payment is processed externally (Stripe) — we never store card numbers

When you create an account:

Email address and password (hashed, never stored in plaintext)

Automatically:

Server logs including IP address and browser type
We do not use tracking cookies or third-party analytics

Why we collect it

To fulfill your order and send shipping updates
To send order confirmation emails
To respond to support requests
To prevent fraud

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data retention

Order data is retained for 3 years for accounting and legal compliance. Account data is retained until you request deletion.

Your rights

You can request a copy of your data, correction of inaccuracies, or deletion of your account by emailing us at the address on the contact page.

Cookies

We use only essential session cookies needed to keep your cart working. No advertising or analytics cookies.

Children's privacy

Say & Stick™ is a product designed for children aged 3–10, used under parental supervision. We do not knowingly collect personal data from children directly. All account creation and purchases are handled by parents or guardians.

Changes

If we make material changes to this policy we will update the date at the top of this page. Continued use of the site after changes constitutes acceptance.